Dear Frankford Arsenal: I have one of your case tumblers, about two years old. I'd estimate less than 200 hours runtime and 10,000 rounds tumbled. One of the motor bearings has worn out. Is a replacement bearing or a motor assembly available?
Thanks
Mike
Mr. Williamson, Thank you for your purchase of our case tumbler. I apologize for the issue you are having with this item. We do not stock replacement parts for this item, however, I have entered an order to send you a replacement tumbler. Please allow our warehouse 3-5 business days for shipment from our facility. We appreciate your interest in our products!
Thank you,
Tina Schneider
Customer Service Specialist
Battenfeld Technologies, Inc.
EDITED because I was a dumbass and got the company name wrong.